1. Acceptance of Terms

By accessing or using the website at https://www.orchidflowers.in/, you agree to be bound by these Terms and Conditions.

2. User Conduct

You agree not to engage in any activity that disrupts, interferes with, or damages the functionality, security, or services of the website.

3. Intellectual Property

All content on this website, including but not limited to text, images, designs, logos, and other materials, is protected under applicable intellectual property laws and remains the property of ORCHIDFLOWERS.

4. Limitation of Liability

ORCHIDFLOWERS shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to your access or use of the website.

5. Indemnification

You agree to indemnify, defend, and hold harmless ORCHIDFLOWERS from any claims, damages, losses, liabilities, costs, or expenses arising from or related to your use of the website.

6. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.

This Privacy Policy governs the manner in which ORCHIDFLOWERS collects, uses, maintains, and discloses information collected from users (each, a "User") of our website. Your privacy is paramount, and this policy explains our practices.

1. Information We Collect

When you visit our site, register, or make a purchase, we collect the personal data you voluntarily provide. This information typically includes your Name, Phone number, Email address, Shipping and Billing Address, and Payment details (processed securely).

2. Use of Data

• To process and fulfill your orders and transactions.
• To communicate essential updates regarding your order status and account.
• To improve our products and services and enhance the overall customer experience.
• To send relevant offers and promotional content (where explicit consent has been provided).

3. Data Security and Third Parties

We utilize secure encryption and robust data protection protocols to protect your personal information. Your data is never sold or shared with external third parties, except when absolutely necessary to complete the service, such as sharing your address with courier partners for order delivery.

4. Cookies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, personalize content, and analyze site traffic.

5. Consent & Control

By using our site, you implicitly consent to the practices outlined in this policy. You retain full control over your data and may contact us anytime to view, edit, or request the deletion of your personal information.

Shipping Policy

All products purchased from our website will be delivered within 5–7 working days from the date of order confirmation.

Refund and Return Policy

All sales are final. We do not offer any returns or refunds on products once purchased.

Ownership

The website https://www.orchidflowers.in/ is owned and operated by MSV Enterprises.